You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Reporting on Contacts Who Downloaded an Answer Attachment

edited May 16, 2018 12:13AM in Reporting & Analytics for B2C Service 1 comment

Content

Has anyone been able to create a report that shows everyone who has viewed an answer that contains an attachment and who downloaded that attachment?

Everything I've tried has shown no results. 
I've been playing with the kf_answer_stats.download_visits and trying to connect the contact table through the answer and user transaction tables, but nothing seems to work.

Thanks.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!