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How to build report column to show Contact according to Contact Type

Received Response
edited May 22, 2018 2:32PM in Reporting & Analytics for B2C Service 5 comments



I'm building an incident report and I want to be able to include columns for 2 particular contact types, regardless of whether it's the primary or secondary contact.  For example, in a single row, a column labeled "Attorney" would show a value if there is an Attorney contact on the incident. Another column, "Insured" would show a value if there is an Insured contact on the incident.  I've been able to use IF statements to display the contacts based on type but it displays the data on two separate rows.  How can I include all of this data in one single row so I

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