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Crosstab month by month totals — Cloud Customer Connect
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Crosstab month by month totals

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edited Jun 4, 2018 6:41PM in Reporting & Analytics for B2C Service 1 comment

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I have a cross tab report and I need totals for the whole report as well as sub-totals by month but in columns.  I'm attaching a picture for reference.  I have potentially 60 row values which represent the issue type for the incidents and 2 column values that indicate the account type for the incidents. I can get the cross tab to give me what I want and then by using the "perform cross tab calculations", I can get the total for the entire report.   But I'm trying to include a column that gives sub-totals of the row counts by

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