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Wrong Journey Launching despite Eligibility Profile
Summary:
We have 3 onboarding/preboarding journeys with the same action triggers, but all have different Eligibility Profiles.
Our recent one created for providers isn't launching instead the employee journey loads.
I have confirmed the eligibility profile to be correct on this specific journey.
For this we are using job families and have confirmed the position codes are within the job family.
I am missing something, but I don't see what it is. Any ideas?
Content (please ensure you mask any confidential information):
Journey Setups
Eligibility Profile
Version (include the version you are using, if applicable):
24B
Code Snippet (add any code snippets that support your topic, if applicable):
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