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Chat ROI Reports by Interface — Cloud Customer Connect
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Chat ROI Reports by Interface

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edited Jun 4, 2018 8:07PM in Reporting & Analytics for B2C Service 1 comment

Content

Hello,

Is there a way to get Chat ROI segmented by specific interface?  Our business has three different brands using Live Chat, and we would like a way to segment our ROI by brand.

Thank you!

Version

Oracle Service Cloud May 17

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