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Plan suspension for dependent certificates

edited Sep 17, 2024 9:25PM in Benefits 7 comments

Summary:

Hi,

Could you please help in the below scenario.

Hire life event - Enrolled the employee in Dental plan (Employee plus family option) and designated dependents. Plan got suspended for certifications. Next Ben Admin unsuspended the plan.

Add/drop coverage: Enrolled the employee in Dental plan (Employee plus one option) and designated one dependent. Pending action shows the action items for certifications for all the certification types and not only one certificate (in this case Marriage certificate only should be shown as Action Item)

Could anyone advise?

Thanks,

N


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