Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

How to find system notifications after dismissal

in Sales 1 comment

HI team,

We've employed custom Groovy scripts for Approvals for one of the Clients in Object Triggers in CX. This script sends a bell icon notification to the recipient's Oracle account. If the Approver dismisses the notification, where can we find the dismissed notification ?

We can navigate to Worklist to find All Tasks. However, is there any other location where the approver can find pending tasks assigned to him.

Please note, we cannot use Assigned to Me option in Worklist as approvals employed here are not from BPM Worklist, but from custom groovy.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!