How can we identify SRs assigned to a queue but not to a current member of that queue?

Summary:

We are looking to implement a notification or any validation to identify SRs that are assigned to a queue but are not currently assigned to any of the queue's active members. This situation arises when an SR remains assigned to a member of a previous team rather than being reassigned to a current member of the new queue. Is there a way to set up a notification, validation that can help identify such SRs automatically?

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Redwood HR Help Desk 24C

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