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How to exclude holidays from my report

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edited Sep 8, 2016 5:26PM in Reporting & Analytics for B2C Service 1 comment

Content

I have a report that has been working for a while and it has a column defined like this "count(if(inc_performance.rel_time<30600, inc_performance.i_id))" which means that a email has to be responded within 8.5 hours.

How can I exclude from this calculation the holidays that are set up in the system? New Years, Labor Day, Etc.?

Any ideas?

Version

holidays, sla email

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