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Query on Activity bar length for a started activity

in Field Service 6 comments

Hi Team,

Let's consider an activity assigned to a Field Engineer (FE) with a duration of 1 hour. In the time view, the length of activity bar reflects this 1-hour duration. Now the FE started the activity at say 10 AM and he continues working on it past 2 PM without updating the action time—due to permission restrictions. The actual time worked is 4 hours (from 10 AM to 2 PM), and the activity remains incomplete. Previously, the length of the activity bar used to extend beyond 2 PM to reflect the duration spent on the activity. However, we’ve

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