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Duplicate approval notifications in "Things to Finish"

in Payables, Payments & Cash Management 1 comment

We have users who are getting multiple tiles and notifications for the same invoice to approve. This confusing users on what actions are needed to be performed, or if there is a duplicate invoice in the system.

Some of these invoices are initiated for approval, withdrawn, then re-initiated again.

How can we resolved this duplicate notification?

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