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Incidents with more than one task? — Cloud Customer Connect
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Incidents with more than one task?

Received Response
edited Jun 26, 2018 3:17PM in Reporting & Analytics for B2C Service 4 comments


I'm trying to create a report which counts the number of incidents which have more than one task, grouped by product ID. Outside Service Cloud I'd try to use something along the lines of "count(if(count(tasks.task_id))>1,1)" bu I can't nest aggregate functions.

Any suggestions?


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