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HR HD Primary Point Of Contact Field Is Blank On Service Request Creation Page for Some Employees
Summary:
ACTUAL BEHAVIOR
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HR Help Desk Primary Point Of Contact Field Is Blank On Service Request Creation Page for Some Employees
EXPECTED BEHAVIOR
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Primary Point of Contact field should be populated with the logged in user
STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator > Help Desk > HR Service Requests
2. Create new SR
3. Observe Primary Point of Contact Requestor field is null for user
Content (please ensure you mask any confidential information):
This issue is sistemic usually with new hired employee and always we follow the solution on this document
there is a definitive solution??
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