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Toast Notification via Report

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edited Jul 18, 2018 12:29PM in Reporting & Analytics for B2C Service 1 comment

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Hi All,

I have a requirement to send toast notification for the Agent while the incident count equals to 1000 via Report

for example:

I have 3 groups called A, B and C each group having one Team Leader.

And I have incident report with incident count.

Once the incident count meats 1000, then I want to send toast notification to team leader.

Please help to achieve this scenario.

 Thanks,

Seethalakshmi

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