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How to add attachment panel in service center?

Summary:

We have one requirement to add attachment panel in service center. It was OOTB previously and I want to implement same. I tried following How to add a custom foldout panel to the Service Request Edit page — Cloud Customer Connect (oracle.com) this document but I am only seeing fields there and not the actual attachments and also not getting option to download and delete.

I want it to be like this on panel. Can anyone help me on this?

Content (please ensure you mask any confidential information):

Need configuration document or suggestion for how to add attachment panel in service center.

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