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Archive and Purge Journey Data - What time do the process take in account when archiving?
Summary:
We would like to know if, when the Archive and Purge Journey Data gets launched, what duration gets taken into account.
Content (please ensure you mask any confidential information):
We have some checklist templates that have the option Archive after months set on 1 month, while the ORA_PER_JOURNEY_ARCHIVE_DURATION is set on 12 months.
Now, when we launch the Archive and Purge Journey Data, or it starts automatically, there are a lot of completed, expired, or refused journeys that do not get archived, even though they are completed for more than a month.
If the profile option is set on 12, the Archive and Purge Journey Data process does not take into account the fact that on the checklist template we set the archiving on 1 month? So the profile option is prioritized over the Archive after months attribute?