What's new in Customer Journeys?

Connect and learn more! ×
Tracking Accounts that never Log In — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Tracking Accounts that never Log In

Received Response
edited Jul 30, 2018 1:34PM in Reporting & Analytics for B2C Service 5 comments


Hi All,

In trying to manage our staff account licenses, we are trying to develop a report that will tell us if a user account was created, but never logged in. We have reports that can tell us the last login time, but adding NULL as that "last login date" doesn't seem to give us the correct accounts.

Has anyone had success in building a report to track this?



Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!