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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

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You can't do this task because your person record doesn't have the user reference ID Primary Email.

edited Oct 21, 2024 3:46PM in Journeys 1 comment

Summary:

A Location Support colleague was not able to verify I-9s on her last day of work. Her work email address was still active and set as primary. HireRight also verified her access was still active on her last day of work.

What does this error mean?

Content (please ensure you mask any confidential information):

You can't do this task because your person record doesn't have the user reference ID Primary Email. Contact your HR representative. (PER-1532954)


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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