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Daily Responses Sent - only display totals

edited Aug 8, 2018 3:59PM in Reporting & Analytics for B2C Service 3 comments

Content

Hi,

 

I have a report showing number of emails answered from each Q yesterday and how many of them were answered within 24 hrs. As you can see in the attached, the report still shows one line for each incident, I however only need to see the totals.

I have highlighted the fields I need to keep in green and the ones I don't want crossed out with red.

Also attached the report definition.

Anyone any ideas?

Many thanks

Pavol

Version

18A
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