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Report using ascii text instead

Accepted answer
edited Aug 14, 2018 1:52PM in Reporting & Analytics for B2C Service 4 comments


I have a report that where I display the threads of the case and some threads display ascii text. I am unable to see how I can have it display the "real" text, like if you are looking at the case from the case workspace.

Example of Thread on the report:

Dear Tech Support
My report is still not working.
Please help!

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