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Unable to backout Open Life Event
Summary:
When backing out the Open LE for one EE, receiving an error. Per documentation I located ( Doc ID 2738013.1 ), I have ran the Person Benefits diagnostic report and reviewed the Beneficiary Enrollment Details section. I have narrowed down to the plan and dates that appear to be the issue. From the UI, we are unable to see the Trust that is a contingent beneficiary to do the recommended zero override. Per the diagnostic test, the contingent beneficiary = 200%.
Content (please ensure you mask any confidential information):
Version (include the version you are using, if applicable):
24C
Code Snippet (add any code snippets that support your topic, if applicable):
0