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Error when Denying Suspended Benefit Plan Certification For EOI

edited Oct 31, 2024 5:09PM in Benefits

@Monica Vijayashanker -Oracle - Hoping you might take a look at this?

Attempting to enter a Denied Date for a Suspended Voluntary Life Plan. We have the plan certification configured for 90 Days after event date. In this example the event is New Hire occurred on 4/22/2024 closed on 5/21/24. Pending Action due date was 7/21/2024. I entered several Denied dates and get the error listed in the print screen below.

I have included a print screen of the certification configuration and also the Plan Years.


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Code Snippet (add any code snippets that support your topic, if applicable):

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