Failed to retrieve data from Server Error while updating Benefits rates using Variable Rates Loader

Summary:

Error while trying to update Benefits rates using Variable Rates Spreadsheet Loader

Content (please ensure you mask any confidential information):

We are facing an issue while we try to update data using variable rates spreadsheet loader. When we are trying to fetch the records by providing a value in Profile name and clicking on Search, the spreadsheet is not able to fetch all records. It is erroring out with the below error and fetching only 500 records at one go. Below are the error messages.

"Failed to retrieve table row data from the server (AFDI-05577)"

"Failed to retrieve table row data from the server. (ADFDI-05577) Too many matching records found. Specify additional criteria to limit the number of records."