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I can't access to my Oracle Free Tier Account and my Website

I am writing to request urgent support with my Oracle Free Tier account and my website.

Background:

  • Approximately three months ago, I created an Oracle Free Tier account and successfully launched a website, using a CyberPanel installation on an instance.
  • Everything functioned flawlessly until October 30, 2024.

Current Issues:

  • I am currently unable to access the following:
    • My Oracle Cloud account (even after resetting my password)
    • My website: https://www.bitboss.me/
    • My CyberPanel control panel
    • The instance itself via SSH
    • My Oracle Cloud account (even after resetting my password)

Request:

I kindly request your support in regaining access to restoring the functionality of my website.

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