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Report on Distribution of Sales Chat requests for North America on a 24 hr scale

edited Nov 22, 2016 5:46AM in Reporting & Analytics for B2C Service

Content

Hi,

Do we have an existing report on the distribution of Sales Chat requests for a particular profile/group on a 24 hr scale? Like in a stacked bar chart that starts at 12:00am to 24:00pm. On drill down from the bar chart, if we can see the distribution of chats taken, and missed.

Thanks,
Vignesh

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