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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
HCM Communicate - Get Responses Campaign no button shown in email
Summary:
we are testing email for a Get Response campaign that has 2 buttons (one for YES and one for NO).
After performing the Send Test campaign, the email arrived into the inbox has 2 different behaviors:
1° behavior: No buttons shown (email server Outlookweb app)
2° behavior: buttons shown (email server Outlook 365)
The Response Choices are configured using both the options: external link and Thank you page.
Why the button are not shown in some cases?
Version (include the version you are using, if applicable):
24A
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