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Balance Forward Billing (BFB) showing extra Lines

edited Nov 19, 2024 9:18PM in Receivables & Collections 1 comment

Summary:

Balance Forward Billing (BFB) showing "Cross Site Cash Receipt Application" and "Cross Site Receipt Application Reversal" Lines

There is only one BU and mutifund accounting enabled and all of our customers have one account and one site. We created an AR invoice $99.00 and process and applied cash receipt and ran BFB (Summary Template).

The statement shows Cross Site Cash Receipt Application=-$99, Cross Site Receipt Application Reversal=$99.00, and Cash Receipt=-$99.00.

Question:
1. Why does the statement show Cross Site Cash Receipt Application=-$99 and Cross Site Receipt Application Reversal=$99.00?
2. Is this a normal behavior? Is this a configuration issue?

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