Balance Forward Billing (BFB) showing extra Lines
Summary:
Balance Forward Billing (BFB) showing "Cross Site Cash Receipt Application" and "Cross Site Receipt Application Reversal" Lines
There is only one BU and mutifund accounting enabled and all of our customers have one account and one site. We created an AR invoice $99.00 and process and applied cash receipt and ran BFB (Summary Template).
The statement shows Cross Site Cash Receipt Application=-$99, Cross Site Receipt Application Reversal=$99.00, and Cash Receipt=-$99.00.
Question:
1. Why does the statement show Cross Site Cash Receipt Application=-$99 and Cross Site Receipt Application Reversal=$99.00?
2. Is this a normal behavior? Is this a configuration issue?
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