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User is able to select Customer control account while creating Payables invoice

edited Nov 20, 2024 6:13PM in Subledger Accounting & Accounting Hub 1 comment

Summary:

Hi Team,

We have few invoices where user has selected "Customer control account", they are validated but failing in Accounting saying that control account cannot be used in distribution.

Wanted to know how we can avoid users from selecting the "customer control account" at Invoice distribution line at the first place, my understanding is since its a customer control account it should not be visible/error at selecting at Line level only rather than giving error at the time of accounting.

Further, wanted to know how we can correct the Invoice line distribution where "customer control account" is already selected and giving error at accounting now.

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