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We would like to enable Generative AI to create a summary in Service Request.

edited Nov 22, 2024 10:18AM in Fusion Service 2 comments

Summary:


In Oracle B2B service cloud We would like to enable Generative AI to create a summary in Service Request edit page.

Content (please ensure you mask any confidential information):


How do we achieve this?

If yes, please share some documents.

Version (include the version you are using, if applicable):


Edson Junior, Oracle , Sam Houg - Support-Oracle

Code Snippet (add any code snippets that support your topic, if applicable):

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