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Displaying Multiple Scoring Gauges in Lead Qualification Template in Oracle CX Sales

in Sales 2 comments

Hello Oracle Community,

I have a requirement for my client regarding the Lead Qualification Template in Oracle CX Sales.

Requirement:

  1. Scoring Gauges:
    • Showcase five different scoring gauges on the Lead Qualification Template page.
    • Each gauge should represent a specific category (e.g., "Engagement," "Fit," "Urgency," etc.) and have a unique name displayed.
  2. Scoring Mechanism:
    • Each gauge should dynamically increase its score based on the user’s responses to a predefined questionnaire.
    • The same questionnaire will apply to all five gauges, but the scores for each gauge will calculate independently based on certain rules or mappings.

Questions:

  1. Is it possible to configure
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