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With out life event evaluation employee is getting access to select the benefit plans

Summary:

After a life event trigger, without evaluating the life event, the employee is being given access to select the plans. Is this unexpected behavior or expected behavior? I have been facing this issue for the past 3 days. Before this issue, once a life event was triggered and evaluated, the employee would then get access to the benefit plans. Could any one help me on this.

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