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Error while processing Open enrollment

Summary:

Hello everyone,

We received this error when trying to process open enrollment for employees in PROD

Benefits Service Center > Evaluated Life Events > Add Open Enrollment > 1/1/25 - Open

Error -

The participation process is currently evaluating the procedure leaving process_comp_objects. (BEN-990674)

We tried updating the "Assign defaults date" on the OE configuration page to "1/1/2025" instead of "11/1/2024" (our window start date) and the issue was resolved .

But the same configuration was working in all prior years and no issue , there is no configuration change from previous year . Any idea when do we need to keep the Assign Defaults date as " Period start date " instead of Window start date.

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