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Best Practice Guide - How to Improve Reporting Performance in Oracle Service Cloud

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edited Mar 21, 2016 9:24PM in Reporting & Analytics for B2C Service 8 comments


Attached to this post is a revised best practices document that specifically deals in optimizations and report performance within Oracle Service Cloud.  Included is more than 25 best practices, and new feature additions that will help make report optimization easier to handle.  

This document begins with an overview of key terminology, relevant concepts, and a discussion of relevant threshold governors.  With this background presented, the document provides an in-depth discussion of best practices to make Oracle Service Cloud Analytics reports run as fast and efficiently as possible, to improve scalability when large data volumes or processing-intensive report queries are involved, and to determine appropriate next steps if encountering warning messages when thresholds will be exceeded.

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