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How to transfer a Checkboxvalue from Eloqua to Sales via CX Sales Integration

in Eloqua 3 comments

Hello,

We are currently using the CX Sales Integration to facilitate the transfer of information between Eloqua and the Sales Cloud. While most of the integration works as expected, we are encountering an issue with one specific use case:

  1. Working Scenario:
    We successfully transfer a checkbox value (indicating whether the checkbox is active or not) from the Sales Cloud to Eloqua via imports. The two checkboxes in both systems are mapped, and the data transfer functions as intended.
  2. Issue in Reverse Transfer:
    For the reverse case, where we need to transfer a checkbox value from Eloqua back to Sales Cloud, the data is not being updated in the Sales Cloud.

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