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Interview Feature is not working for Sales and Opportunities

in Sales 4 comments

Summary:

We realized that in 24D release Interview feature is working on Leads and Opportunities.

Even I have created an Interview Definition and it is published for both Leads and Opportunities, when I go to lead details page or opportunity details page I cannot find the Interview defined in any place also I have displayed Interview Subview to Leads Layout and Opportunities Layout and didn't work.

Below are references from Oracle:

This documentation about Interview Implementation:

 https://docs.oracle.com/en/cloud/saas/fusion-service/fahgi/implementation-overview.html

And readiness document:

https://docs.oracle.com/en/cloud/saas/readiness/sales/24d/sfau24d/24D-sf-automation-wn-f32828.htm

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