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Filtering for last 12 hours

edited Jan 27, 2017 1:30AM in Reporting & Analytics for B2C Service 9 comments

Content

Hello,

 

I am working on a pretty basic report that tells me which cases came in during the last 12 hours.  I am using the Incidents.Created field for the date/time that these incidents were created.  How can I filter my report to show only the incidents form this table that came in during the last 12 hours?

When I do a date filter on the field, and do:

Between -12 Hours and 0 Hours - The report comes up empty.  Can someone help me determine what I'm missing here?

Version

Oracle Service Cloud

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