You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

KB Effectiveness report article effectiveness through time

edited Jan 27, 2017 10:16PM in Reporting & Analytics for B2C Service 1 comment

Content

Hello, I was wondering if anyone has created a report that allows the comparison of the effectiveness of articles through time, i.e., 2015 vs 2016, etc?

Version

Service Cloud Nov 2015
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!