You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Non-worker Unable to Open Service Requests and View Articles in Help Desk Module

in Help Desk 1 comment

We are encountering an issue where a Non-worker in Oracle HCM is unable to open service requests in the Help Desk module and cannot view articles. This issue persists despite ensuring that the Non-worker has appropriate access rights and security roles.

Please advise on any missing configurations, settings, or potential issues that may be causing this problem. Any suggestions to resolve this issue will be greatly appreciated.

thanks
Gianfranco

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!