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Off Boarding & Contextual Journeys aren't triggered by the Resignation and Termination Actions

in Journeys 10 comments

On our Dev. Environment, we've created several journeys, some of them work fine and the others aren't triggered even with the same configuration but different actions.

We need to create a "End of Service Clearance" journey that's triggered by: Resignation, Termination, Retirement ..etc & "Exit Interview" journey that's triggered by Resignation.

Transfer Handover Journey - Working properly:

Manual Tasks - Performer: worker - Notifications and Reminders are set to owner and performer - Nothing in Actions and Events - Display Settings: sending notifications checkbox is marked - Security is assigned to all roles

End of Service Clearance & Exit interview - Not working at all:

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