You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Read customer site profile details using SOAP ReceivablesCustomerProfileService is failing

edited Dec 19, 2024 11:59AM in ERP Integrations 2 comments

I've tried to track down documentation on correct way to return profile settings for a Customer Site but with limited success.

By implementing Receivables CustomerProfileService SOAP service, operation 'getActiveCustomerProfile', I have determined that I need to pass Account Number and Site Number in order to return the profile details.

Logical thinking is that its the Site Number in the Site Details section of the SaaS frontend…

Unfortunately when I run it it fails…

Fault Code : env:Server

Fault String : JBO-FND:::FND_CMN_RCRD_MSNG: <MESSAGE><NUMBER></NUMBER><TEXT>The record for Account ID 300000712473045 , Site Number 636082 doesn't exist.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE>

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!