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Assigned by

edited Feb 13, 2017 2:10PM in Reporting & Analytics for B2C Service 25 comments

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I want to add a column to my queue report that will show me who was the incident last assigned by (basically who assigned the incident to me). Keeping in mind that it may not ever have been assigned to this person but they assigned it to me. I know this is captured in the audit log, but want it in a report column. I am playing with the transactions table, but no luck yet.

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