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how to make field required only in Sales Cloud

in Sales 1 comment

Summary:

We have a requirement where one of the fields (Industry) needs to be made mandatory in the Sales application but should remain optional in ERP. We tried the following approaches but encountered challenges:

  1. Field-level settings: The Industry field is not available in the fields configuration.
  2. Page-level configuration: Unable to do.
  3. Triggers and validation rules: Both are being triggered from ERP as well, which is not desirable.
  4. Custom field with a fixed value: This also gets triggered from ERP.
  5. Role-based approach: This is not suitable as we have common users between Sales and ERP.

Given these limitations, could you please suggest any other way to make this field mandatory

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