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Payables AutoApprove and Auto Reject rules configured using spreadsheet are not working as expected

in Payables, Payments & Cash Management

I am configuring an AutoApprove rule for PO-matched invoices using a spreadsheet with the following conditions:

  • PO Matched: Yes
  • Requestor Name: Not null
  • Invoice Type: Standard

Additionally, I have set up an AutoReject rule for non-PO-matched invoices with the following conditions:

  • PO Matched: No
  • Requestor Name: Null
  • Invoice Type: Standard

After uploading the rules to the system and initiating the approval workflow, the workflow is ending with a "Failed" status and the error: "Errors in evaluating routing slip, either due to invalid rule setup or other system issues."

I suspect the issue lies with the null condition, as the rule works when I specify a requestor name instead of using null. Has anyone encountered similar behavior? Any suggestions on what might be causing the issue?

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