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Track how many questions are solved via Smart Assistant?

edited Oct 4, 2017 5:39PM in Reporting & Analytics for B2C Service 4 comments

Content

Hi All,

Could we able to track how many questions has been solved through smart assistant widget if the customer has clicked the button as "My question is answered" in the customer portal ?

Thanks,

M.Muthulakshmi

Subject edited by Danette Beal for clarity

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