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Report to pull chat in 15 minute increments

edited Mar 8, 2017 2:55PM in Reporting & Analytics for B2C Service 1 comment

Content

Hello everyone, Brand new to the board here but I have a question that maybe someone can help with. I am trying to make a report that will show me chats offered in 15 minute increments. I have a report that can pull every hour but I need this to be drilled down to 15 minutes. Can anyone assist? Thanks in advance for any help you can provide.

Version

Orace Service Cloud August 2016
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