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Is there an Out of the Box report to see chat transfer volume?

edited Mar 15, 2017 7:44PM in Reporting & Analytics for B2C Service 3 comments

Content

Hoping someone can shed some light into if there are any OOTB reports available to see chat transfer volume from one queue to another queue? If not, how else do you report transfer volume?

 

 

Version

February 2016
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