Customer Statements sent via email when not selected under Profile History.
Summary:
Under Profile History tab, Send Statement & Statement Preferred Delivery Method are not selected, but statements are being generated and sent via email to the customer.
I do see that under the Communication tab, the Statements responsibility type is selected. But I wouldn't think a statement would be generated just because of that. Is this the normal process?
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Version (include the version you are using, if applicable):
24D
Code Snippet (add any code snippets that support your topic, if applicable):
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