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incidents table not showing latest results

edited Mar 17, 2017 1:39PM in Reporting & Analytics for B2C Service 6 comments

Content

Hi,

When I query the inbuilt report "incidents" I can see a lot more incidents created sorted by the creation date desc. But when I try to create a new custom report and include only the incidents, then I am not able to see the latest incidents in that report. It is almost a day old in that report. Any suggestions on why the report is not showing the latest values?

Thanks,
Vignesh

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