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Show English summary for meta level report

edited Mar 21, 2017 8:11AM in Reporting & Analytics for B2C Service 6 comments

Content

Hi,

We have 20+ interfaces using different languages. For content maintenance we run reports by meta so we can see if a meta answer is effective, etc.

At the moment our content editors need to copy the meta and search in RN to find what answer it is so they can properly assess the report. They've asked for the English (UK) version of the summary to show in the report.

I am hoping a custom script could do this... but if I add interface or summary to the report it will 'duplicate' the rows as they are obviously different results. So how can I add the summary but not duplicate the rows? 

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