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Report Expression - Fowarded Incidents

edited Mar 22, 2017 12:30AM in Reporting & Analytics for B2C Service 1 comment

Content

Hello,

I'm trying to get a visual marker on incidents that have been forwarded.  I know I'm supposed to use transactions.trans_type in the report expression, but unfortunately, that's as far as I got.

Has anybody tried this? 

Thanks in advance for your help!

 

 

 

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